Warning: Powerlessness May Be Dangerous to Your Brain – and Your Business

I remember reading an article another scientist sent me, essentially describing some research in the Netherlands. They conducted three ex­pe­ri­ments, putting Dutch uni­ver­s­ity stu­dents in dif­fer­ent sce­nar­i­os de­signed to make them feel ei­ther dom­i­nant or sub­or­di­nate in ‘rank’. They were then asked to perform think­ing tasks, such as solving puzzles.  The ‘pow­erless’ ones had trouble […]

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Expanding Time

“In effective teams, people are able to share time appropriately. They cooperate over it and in the act of sharing it they actually cause it to expand.” – Dr. Janice Presser Apparently I said that a while back because I found it quoted (with appropriate attribution no less!) a while back. I checked with the […]

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The Ten Commandments of Coaching

I get accused of making pronouncements a lot, but I’m okay with that, because the accusation is so often followed by a plaintive sigh, quickly followed by ‘if I had only done what you said…’ Then I get told a sad, and thoroughly unnecessary, tale of miscommunication, misdirection, and just plain misery. That’s the frustrating […]

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Dear Sales Leader, Please Answer ASAP

What does your sales support staff do for you? Fill out forms, route paperwork, fax, make you coffee? If all you’re thinking about are tasks, you’re missing the most important reason for having great support people: increasing your productivity. If you’ve chosen your sales staff well, they are the creative equivalent of an active volcano. […]

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A Quick Note on Ambition

Ah yes, another Quora reader asked for my opinion on ambition, which sounds an awful lot like the other versions of the same question which use the word ‘leadership’ instead. I have to commend this resourceful lad for considering that the desire to lead may be rooted in one’s desire to rule the world, or […]

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Retention: The Next Frontier?

What are the best research-based employee retention strategies? Someone posed this question to me on Quora. Despite the issue of poor or uncertain research techniques (yes, I’ve sat on more than my share of doctoral and peer review committees) I decided to answer it, because retention is a universal problem that affects all areas of […]

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