“Why does he do that shit?” My caller, an old friend who has learned that I’ll try to answer any question, no matter how complicated, obscure, or expressed with strong emotion, was truly puzzled. When my immediate answer was, “There’s a lot of it going around,” I knew I had heard the same question (albeit, […]Read More Funnels and Filters
I grew up in a home where both mom and dad were active union members, and they gave me a clear message about working life: there is labor, and there is management. Labor’s job is to make stuff happen. Management’s job is to oppress labor. I was fine with that worldview for a long time. […]Read More Three Tips for Management Failure
I hope you neither misread nor misinterpreted the title here. One, this post is more than four words, and two, if you think it’s about four-letter words, this is probably the wrong blog for you. I’m talking about words you need to know. Not the ‘nice to know’ ones like adventitious and prolific, or the […]Read More The Four Words You Need
For the past few years, I’ve been celebrating Mother’s Day by tweeting ‘Momisms’ – those things my mom said to me and the ones I’ve said to my own kids. But this time around it occurred to me that at least some of them might be useful for business. I know…your boss, co-workers, and employees […]Read More Mother’s Day is Not Just for Mother
For me, it all started with the simple idea that people are more important than things. How many times, I wonder, did I say that to my kids? Right now, to me, it seems like only yesterday. A roaring blizzard had us stuck inside our New York apartment for what seemed like months. Andrew was […]Read More People are More Important than Things
Goodwill, I’ve learned from colleagues who practice the mysterious art of business valuation, is not an easy thing to quantify. There are standard guidelines, but each seems to have a unique recipe or method for assigning a number to intangible assets, and sometimes they even agree. But not often. Especially when they are on opposite […]Read More A Good Time for Good Will
Did you make any New Year’s resolutions this year? If so, I’m guessing that some of them are still in the works, such as those involving goals for the entire year. Are they making you frustrated? It’s no secret that, along with performance evaluations, goal setting is one of those things people never quite learn […]Read More Being SMART may not be so smart after all.