You Can’t Change Change

Someone asked me today to write about managing change. I know it’s a popular topic but when he said it, it sounded so absurd to me. Manage change? The very nature of change is that it’s unpredictable. I think he was questioning how to manage your reaction to change: what you do when change happens, […]

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It Might Not Be Too Late

I was trawling through some old writings and found this piece, written just a bit more than ten years ago. It was an open letter to then President-elect Obama. Maybe I should have found it sooner and offered it to President-elect Trump. My apologies… But as I look at the glorious diversity of new, incoming […]

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Retention: The Next Frontier?

What are the best research-based employee retention strategies? Someone posed this question to me on Quora. Despite the issue of poor or uncertain research techniques (yes, I’ve sat on more than my share of doctoral and peer review committees) I decided to answer it, because retention is a universal problem that affects all areas of […]

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The Choice of Leadership

I answer a lot of questions on Quora. I just like the ‘economy’ of it. One person asks, many people answer, a learning community takes shape. And in the course of answering a question, sometimes the most important learning is what the answerer learns through the act of answering. This is a recent question someone […]

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Back to Work!

The economy might, on average, be improving, but if you – or someone you love – worked in a factory that closed, the odds are, their personal economy is worse. Maybe even a lot worse. It’s easy to blame it on politics and trade agreements, but let’s talk about what business owners can do to […]

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