Dear Sales Leader, Please Answer ASAP

What does your sales support staff do for you? Fill out forms, route paperwork, fax, make you coffee? If all you’re thinking about are tasks, you’re missing the most important reason for having great support people: increasing your productivity. If you’ve chosen your sales staff well, they are the creative equivalent of an active volcano. […]

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Lessons From the Canal

After I returned from a trip to Panama, which included a visit to its most famous structure, I learned that locks – the means for raising and lowering vessels as they traverse a canal – have been around since 300 BC. But of course, a lot has changed since the days of camels towing narrow […]

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