The Ten Commandments of Coaching

I get accused of making pronouncements a lot, but I’m okay with that, because the accusation is so often followed by a plaintive sigh, quickly followed by ‘if I had only done what you said…’ Then I get told a sad, and thoroughly unnecessary, tale of miscommunication, misdirection, and just plain misery. That’s the frustrating […]

Read More The Ten Commandments of Coaching

You Can’t Change Change

Someone asked me today to write about managing change. I know it’s a popular topic but when he said it, it sounded so absurd to me. Manage change? The very nature of change is that it’s unpredictable. I think he was questioning how to manage your reaction to change: what you do when change happens, […]

Read More You Can’t Change Change

Eulogy for Job Descriptions

Ok, not all of them. Just the ones that ask for characteristics that don’t co-exist in normal human beings. Many years ago, I spoke at a conference and got a great question. (This was rare at the time.) It was from from a man who hired sales people. He wanted to know if he really […]

Read More Eulogy for Job Descriptions